1) When offering a bid for a HPWH to a customer with an existing standard electric tank, what factors would you use to overcome the objection to a higher price water heater? 2) What other trades could you promote your company to in order to get leads of potential clients that are likely to purchase...
Resource Library
Showing results 81 - 100 of 722
Business case for heat pump water heaters by highlighting market trends and customer interactions. Also details installation scenarios and describe quick and effective solutions to meet customer satisfaction.
A look into how to make a sales pitch to customers who may be interested in the purchase of a heat pump HVAC system. This lecture describes how to build initial rapport, and how to promote your companies expertise. The seller then scopes out the needs of the customer. From this information the...
1. Explain three benefits of air source heat pumps compared to fossil fuel heating systems.
1. True/False: A salesperson must remain consistent to his/her communication style, without taking into consideration the customer’s communication style. 2. True/False: Talking about the company’s expertise and experience regarding heat pump installations might be harmful for closing the sale.
1. As a technical expert in heat pump technology, you should have a ‘Design Questionnaire’ to go over with the customer. What is the purpose of the ‘Design Questionnaire?’ a. Assess if the building is appropriate for such a system, where to place the system, the size of the system, and an estimate...
1. The installation of a heat pump has both economic and environmental benefits. A heat pump reduces the amount of energy use and therefore energy costs. Also, switching from gas-powered heating to electricity-powered systems will avoid air pollution from burning natural gas.
1. Closing the heat pump installation deal might raise objections regarding which of the following? a. Capital investment cost of the system. b. Worries about the system working in the customer’s climate/location. c. Maintenance cost of the system. d. Aesthetics of the system. e. All of the above.
Understanding the customer benefits and how they should be communicated to the customer in order to increase the sale of air-source heap pumps. Additionally, information on current market trends and how they indicate the rise in interest of heat pumps. And how to make a business case for air sourced...
This image represents a plumbing layout that can be used to help determine if WaterSense criteria is met.
For the plumbing layout below, assuming all pipes are copper M and 3/4 inches in diameter (0.824 inches for the inner diameter), calculate the theoretical volume of water stored between the water heater and the farthest fixtures, to determine if the system can meet the EPA’s WaterSense® 0.5 gallon...
Map that details information on the electrification of California infrastructure.
What is the most common cause of moisture failure in a building? Improper management of bulk water Air movement Evaporation Diffusion
These lecture notes provide information about the four major ways moisture can enter a building assembly.
Video describing a combustion safety test and how to fix resulting issues for a house in Alaska.
What are some characteristics of gas fills?