Lecture Note: Business Development - UnderstandProblem Set: Business Development - Problem Set 2.2
- Understand how to communicate the benefits of ASHP’s to customers
- Understand the market trends for heat pumps and the benefits of switching to heat pumps in existing homes
- Understand the business case for ASHP installation services
Lecture Note: Business Development - Apply
- Know how to build rapport with a customer.
- Know how to prepare a design questionnaire and perform a building walkthrough.
- Talk through the benefits of an ASHP and provide an economic analysis for the customer’s investment.
- Know how to close the deal.